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Frequently Asked Questions by Volunteers


4.) How do I settle my meals over at Zoo Negara Malaysia?


Volunteers are responsible for providing their own food. Volunteers may buy their morning tea and lunch at the surrounding zoo food kiosks. For group volunteer, kindly arrange your F&B booking with The Wild Restaurant at 03-4106 9146.


5.) What if I get sick during the Volunteer programme?


We high recommend that volunteers should not participate in this programme should the volunteer is ill. This is to prevent diseases being transmitted from the volunteers to the animals.


6.) What if I have a history of back injury or pregnant?


Do notify the Zoo Negara Malaysia officer during the morning briefing so that we can arrange another activity for the volunteer.


7.) What are the programme’s hours?


Volunteers are expected to arrive at 8.00 am for the safety briefing. Volunteers will have a morning break at 10.00 am – 10.20 am and lunch break from 1.00 pm – 2.00 pm (Friday 12.45 pm - 2.45 pm). Programme ends at 4.00 pm.




8.00 am

Arrival and registeration

8.15 am

Welcome note and safety briefing by the Education Officer

8.20 am

Volunteer distribution by the Zoology Duty Officer

10.00 am

Morning tea break

10.20 am

Volunteer programme continues

1.00 pm

Lunch and break

2.00 pm

Volunteer programme continues

4.00 pm

Volunteer programme ends


8.) What are the roles of the volunteers?


Volunteers will be involved in daily operations at Zoo Negara Malaysia, namely husbandary, feeding, exhibit projects, exhibit modification, and behavioural enrichments for the animals. Other roles may also include landscaping in the zoo, research, fund-raising activity, customer service operation, and events happening in the zoo.





Links : Perhilitan Kuala Lumpur Tourism action wox

Zoo Negara, Hulu Kelang, 68000 Ampang, Selangor Darul Ehsan, Malaysia

For enquiries, please call : +603-4108 3422/7/8 Fax : +603-4107 5375

Staff Webmail

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