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Frequently Asked Questions



How do I get my free guide map in the zoo area just incase if I lost my way?

At the zoo Main Entrance A. Please look on our Zoo Guide Map


Do you have any programs or educational package for school children?

Click here for information.


How long does it take to walk around the zoo?

Approximately 2 hours walk and 20 minutes by train rides.


Do you have any suggestion to direct me around zoo area during my visit day?

Follow these 7 directions below to ensure your visit is memorable one.
(2 hours tour)



  • Board train at the entrance


  • Stop at the Bird House, view birds


  • Board train to Tiger Exhibit


  • Stop at Savannah Walk. Visit Ape Centre & Mammal Kingdom


  • Board train to Reptile House, view reptiles


  • Walk to Bear Complex, Restaurant & visit Children’s World


  • Watch Multi-animal Show & walk back to entrance




Links : Perhilitan Kuala Lumpur Tourism action wox

Zoo Negara, Hulu Kelang, 68000 Ampang, Selangor Darul Ehsan, Malaysia

For enquiries, please call : +603-4108 3422/7/8 Fax : +603-4107 5375

Staff Webmail

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